I tried it a couple times but the changes it made didn’t lead to a successful installation for me. Check again in Devices and Printers and the Device Manager to see that the status of the printer is okay and that it is designated as your default printer. Also, if the setup program gets stuck or you see a Windows application that tells you that your device has not been fully installed, you will need to go back to Step 1. How satisfied are you with this response? Disconnect everything that goes into the printer and disconnect the other ends of those cables, too. I upgraded to Windows 10 and now my Dell AIO printer will not work, I have uninstalled and installed several times , but nothing works, please help, I need this printer for home base work. I have the same question

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ElisaBarnes-Shizak Replied on March 30, It seems that only part of the drivers for faxing got carried over in the upgrade to 10, then when I tried to install the other drivers on top from 2 different discs I had that came with the printer, I kept getting error messages.

Hi Denise, thank you for the great instructions. Tech support scams are an industry-wide issue where scammers attempt to trick you into paying for unnecessary technical support services. Further advise would be really helpful with the no driver problem for win Thanks for your feedback, it helps us improve the site.

Another bad omen is a cartridge stall error on the printer. Also, remember that old printers like this don’t like to be plugged into a USB 3 port. Should I try using the disc or getting the driver from the Dell website?


LeonMU Replied on October 21, I have been able to successfully reinstall my Dell printer!

Dell AIO printer will not work with Windows 10 computer – Microsoft Community

FrankDeighan Replied on January 30, I recommend this discussion It will not print anything from the menu option either, help elisa.

Lucas, I am having the same problem that you experienced with the upgrade to Windows 10 but I cannot locate my driver disc. Is it before or after you open the print dialog to choose things like of copies and such? You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.

Dell Photo Printer Drivers for Windows 10 – Microsoft Community

In reply to FrankDeighan’s post on January 30, I upgraded to Windows 10 and now my Dell AIO printer will not work, I have uninstalled and installed several timesbut nothing works, please help, I need this printer for home base work. I installed Windows 10 five days ago and getting my printer to communicate with the computer again took up the lion’s share of my “spare time.

You can follow the question or vote as helpful, but you cannot reply to this thread. Make sure that it shows up under Printers and not under Other Devices.

Dell Photo Printer 966 Drivers for Windows 10

I had multiple copies of partially installed printers–very frustrating! I hope that what I learned will be of use to other owners and save them some time and frustration! The next screen will give you an opportunity to do a test print and let Dell monitor your printer usage.


Refer to these links for how to download and install the drivers: I was able to install my Dell printer, Officewith no problems. I don’t mind trying to help more if you’d like, just let me know. I eventually pieced together what I needed to do after a lot of research and even more trial and error.

In reply to ElisaBarnes-Shizak’s post on March 8, Next you will see the screen about faxing and scanning. I tried it a couple times but the changes it dekl didn’t lead to a successful installation for me.

I also am not using a network printer, so if either of these situations applies to you, you will have to determine how to establish those settings. Denise I could not locate the steps to correct this Print issue and I was hoping that you might know the protocol that I need to follow to get my Dell Photo All-In-One Printer working again.

I managed to pull a deol page. If so, you’ll soon be hearing the familiar sound of your printer cranking out beautiful work for you! Without rambling on about what did not work, here’s what did:.